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Listening: Are There Different Levels of Listening?

 

It is important to apply critical thinking skills, however, people might start to think you’re kind of critical.

Critical listening is valuable and centers on understanding a message and evaluating it.  Then determining whether to accept or reject the message based on a standard of judgment upon which to conduct a careful analysis of the strengths and weaknesses of a […]

Listening: Are There Different Levels of Listening?2020-06-29T06:10:47-05:00

Emotional Intelligence and Empathy: How Does Perception Checking Help?

 

If you have a diverse team at work with different backgrounds, experiences, and perspectives, it is sometimes a struggle to understand what people mean by what they say.  Be the person that helps everybody understand each other better.

Feelings are internal reactions, and we can tell what people are feeling only from what they tell us, and from their overt […]

Emotional Intelligence and Empathy: How Does Perception Checking Help?2020-04-28T08:23:33-05:00

Emotional Intelligence and Empathy: What’s the Difference Between Empathy and Sympathy?

 

I’m at that age now, where I see my friends more often at their parents’ funerals, than at other social events.  I’m filled with many mixed emotions.  It’s confusing.  I’m not sure if I feel sorrow or if I feel sorry for them.  I go to the store and pick up a sympathy card, but I don’t see empathy […]

Emotional Intelligence and Empathy: What’s the Difference Between Empathy and Sympathy?2020-04-28T08:10:25-05:00

Emotional Intelligence and Self-Regulation: How Do I Deal with Negative Emotions?

 

We all have known people over the years that have short fuses, hot-tempers, and bad moods.  All of us get glum, get frustrated, and get down.  We need strategies to overcome these negative emotions.

Being aware of your feelings is an important and somewhat difficult task.  Many of us were taught to hide our feelings or to minimize or pretend […]

Emotional Intelligence and Self-Regulation: How Do I Deal with Negative Emotions?2020-03-20T12:46:08-05:00

Emotional Intelligence: What Does Empathy Have to Do with Emotional Intelligence?

Have you been working on empathy lately?

Empathy means thoughtfully considering others’ feelings, along with other factors, in the process of making intelligent decisions.  Empathetic people listen and learn what coworkers are feeling and acknowledge their fears and frustrations.

Team members must be able to sense and understand the viewpoints of everyone around the table.  It is important to create a […]

Emotional Intelligence: What Does Empathy Have to Do with Emotional Intelligence?2020-03-20T12:46:08-05:00
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