I had the opportunity to spend the morning with Life-Science Innovations. My presentation was on Change Management and Customer Service. Life-Science Innovations (LSI), founded in 2005, is a multi-faceted company comprised of LSI Shared Services, Research & Development, and the Executive Leadership Team. These divisions […]
Recently, I delivered a keynote presentation at a joint conference for the Minnesota County Recorders Association and the Minnesota Association of County Auditors, Treasurers, and Finance Officers.
My presentation was “Leading in the Digital Age: Become a Leader People Want to Follow.” […]
For several years in a row I have presented a morning seminar on Effective Business Communications at the Forging Industry Association Management Development Institute.
One of the key concepts is to be an effective listener. When you don’t show others that you’re listening to them, they […]
Recently, I had the opportunity to return to my roots and speak to an organization that raises hogs, Christensen Farms. Their headquarters are about 25 miles from where I grew up on a hog and dairy farm. My presentation was “Recharge: Strategies for Managing […]
How do you bring individual teams through change and especially how do you have those difficult discussions with employees who are […]
