dealing with difficult people

Difficult People: Why Do People Become Difficult?


Many of my clients are staying connected to staff, customers, or members by hiring me to deliver virtual presentations.

I provide high-impact and high-content virtual presentations through Engagez, GoToMeeting, GoToWebinar, Google Meet, Hopin, Loom, Meetview, Microsoft Teams, StreamYard, Webex, and Zoom. 

My guess is that you are probably a reasonable person, but some of your coworkers and customers can be demanding, […]

Difficult People: Why Do People Become Difficult?2021-07-20T11:19:50-05:00

Difficult People: What Are My Options?

 

Many of my clients are staying connected to staff, customers, or members by hiring me to deliver virtual presentations.

I provide high-impact and high-content virtual presentations through Engagez, GoToMeeting, GoToWebinar, Google Meet, Hopin, Loom, Meetview, Microsoft Teams, StreamYard, Webex, and Zoom.

You probably run into difficult people all of the time.  Here are some options when you have to deal with […]

Difficult People: What Are My Options?2021-06-23T16:44:26-05:00

Identifying Difficult People

 

What are some words that come to mind when you think of difficult people?

Maybe such words as rude, argumentative, bad attitude, stubborn, disrespectful, loud, lazy, arrogant, conceited, mean, indecisive, non-listener, always right, or boss, come to mind.  You do have options in how to respond to difficult people.  Some researchers estimate that approximately 20% of the population are considered […]

Identifying Difficult People2020-03-20T12:46:11-05:00

Handling Difficult People: How To Neutralize Negative Attacks

How To Neutralize Negative Attacks

We are always judged by our poise and professionalism in the workplace even when we are under attack. In this video, Kit offers four techniques to neutralize those negative attacks that come from difficult people.

Follow these four techniques to neutralize negative attacks:

  • Use Nonsense – Say something that doesn’t mean […]
Handling Difficult People: How To Neutralize Negative Attacks2020-03-20T12:46:38-05:00

Handling Difficult People: Don’t Take It Personally [Video]

Don’t Take It Personally

In this week’s video blog, Kit Welchlin offers four helpful strategies to use when dealing with difficult people so that you won’t take it personally. Just remember, it’s not personal. They might treat everyone this way. These techniques will help you to respond rather than react. When dealing with difficult people, we […]

Handling Difficult People: Don’t Take It Personally [Video]2020-03-20T12:46:38-05:00
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