dealing with difficult people

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Identifying Difficult People

 

What are some words that come to mind when you think of difficult people?

Maybe such words as rude, argumentative, bad attitude, stubborn, disrespectful, loud, lazy, arrogant, conceited, mean, indecisive, non-listener, always right, or boss, come to mind.  You do have options in how to respond to difficult people.  Some researchers estimate that approximately 20% of the population are considered […]

Identifying Difficult People2020-03-20T12:46:11-05:00

Handling Difficult People: How To Neutralize Negative Attacks

How To Neutralize Negative Attacks

We are always judged by our poise and professionalism in the workplace even when we are under attack. In this video, Kit offers four techniques to neutralize those negative attacks that come from difficult people.

Follow these four techniques to neutralize negative attacks:

  • Use Nonsense – Say something that doesn’t mean […]
Handling Difficult People: How To Neutralize Negative Attacks2020-03-20T12:46:38-05:00

Handling Difficult People: Don’t Take It Personally [Video]

Don’t Take It Personally

In this week’s video blog, Kit Welchlin offers four helpful strategies to use when dealing with difficult people so that you won’t take it personally. Just remember, it’s not personal. They might treat everyone this way. These techniques will help you to respond rather than react. When dealing with difficult people, we […]

Handling Difficult People: Don’t Take It Personally [Video]2020-03-20T12:46:38-05:00

Handling Difficult People: Options for Dealing with Difficult People [Video Blog]

Options for Dealing with Difficult People

When you are in a situation dealing with difficult people, you’re not stuck. You do have options. In this video blog, Kit discusses four options for handling difficult people. Knowing your options will not only help you in these situations, but can also improve relationships.

There are four helpful options that you […]

Handling Difficult People: Options for Dealing with Difficult People [Video Blog]2020-03-20T12:46:38-05:00

Handling Difficult People: What are your “buttons”? [Video]

What are your “buttons”?

Wherever you go there is going to be someone that is difficult to work with. Sometimes a co-worker can become difficult and unreasonable temporarily. Sometimes you have a coworker that becomes difficult permanently. In this video, Kit Welchlin presents some techniques to minimize the damage to yourself and your organization.

It’s important to […]

Handling Difficult People: What are your “buttons”? [Video]2020-03-20T12:46:38-05:00
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