Emotional Intelligence and Empathy: What’s the Difference Between Empathy and Sympathy?

 

I’m at that age now, where I see my friends more often at their parents’ funerals, than at other social events.  I’m filled with many mixed emotions.  It’s confusing.  I’m not sure if I feel sorrow or if I feel sorry for them.  I go to the store and pick up a sympathy card, but I don’t see empathy […]

Emotional Intelligence and Empathy: What’s the Difference Between Empathy and Sympathy?2020-04-28T08:10:25-05:00

Emotional Intelligence and Self-Awareness: How Do I Enhance My Personal Brand?

 

We all have our own personal brand, and emotional intelligence, based on accurate self-awareness, is the foundation.

Your personal brand leaves a first impression and a lasting impression.  Your personal brand is composed of your work experience and education, the benefits those talents provide, your interactions with customers and coworkers, your values, and your personality.

So, what is your background?  What […]

Emotional Intelligence and Self-Awareness: How Do I Enhance My Personal Brand?2020-03-20T12:46:08-05:00

Emotional Intelligence and Self-Awareness: How Do I Enhance My Self-Awareness?

 

I’m sure people say you’re good at your job, you’re competent, you’re smart, and you’re pretty funny.  How do you know if what they are saying is true or whether they are just being nice?  How does a person know themselves, really?

We often see ourselves in the reflection of others, a mirroring of the judgments of those around us. […]

Emotional Intelligence and Self-Awareness: How Do I Enhance My Self-Awareness?2020-03-20T12:46:08-05:00

Identifying Difficult People

 

What are some words that come to mind when you think of difficult people?

Maybe such words as rude, argumentative, bad attitude, stubborn, disrespectful, loud, lazy, arrogant, conceited, mean, indecisive, non-listener, always right, or boss, come to mind.  You do have options in how to respond to difficult people.  Some researchers estimate that approximately 20% of the population are considered […]

Identifying Difficult People2020-03-20T12:46:11-05:00

Change: Are You Surviving or Thriving?

 

I deliver a lot of presentations on chaos and change management and how to become a quick-change artist.  It is important to recognize that there is a difference between change and transition.  Unless we get through the transition, change isn’t going to stick.  Change can happen overnight, it’s immediate, situational, or mechanical.

Change is often external or physical.  It may […]

Change: Are You Surviving or Thriving?2020-03-20T12:46:11-05:00

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