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Change: Are You Surviving or Thriving?


I deliver a lot of presentations on chaos and change management and how to become a quick-change artist.  It is important to recognize that there is a difference between change and transition.  Unless we get through the transition, change isn’t going to stick.  Change can happen overnight, it’s immediate, situational, or mechanical.

Change is often external or physical.  It may […]

Change: Are You Surviving or Thriving?2020-03-20T12:46:11-05:00

Communicating Across the Generations


In order to communicate effectively across the generations, we need to recognize that there are some differences in the expectations when it comes to audio/visual equipment and technology.  I would suggest that you no longer use an overhead projector, however, the Veterans & Traditionals might appreciate it.  It’s light and it’s bright, and it must be pretty important information […]

Communicating Across the Generations2020-03-20T12:46:11-05:00

Stress Management: Are You a Burnout?


Stress management is important for physical and psychological well-being.  Chronic stress, ill-managed, can lead to burnout.  There are three stages of burnout.  The first stage of burnout is physical fatigue, when you have body aches and feel tired most of the time.  The second stage of burnout is psychological fatigue, when you suffer from mindlessness and thoughtlessness.  Finally, the […]

Stress Management: Are You a Burnout?2020-03-20T12:46:12-05:00

Listening: The Business of Communicating


Listening is often taken for granted.  It is critical for successful and fulfilling personal and professional relationships to be a good listener.  One of the keys is to show interest; even if it’s not interesting.  Keep this in mind, this person has decided to talk with you rather than doing anything else in their lives, it’s interesting to them.

Show […]

Listening: The Business of Communicating2020-03-20T12:46:12-05:00

Stress Management: How Can I Manage My Emotions?


When we are in stressful situations, it seems like we have a hard time controlling our emotions.  Sometimes we say things that we wish we could take back.  It’s tough to manage our emotions.

The key to managing emotions and responding appropriately is to monitor the stages of listening.

First, all information simply comes through our senses.  It’s raw data.  No […]

Stress Management: How Can I Manage My Emotions?2020-03-20T12:46:12-05:00
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