Difficult People

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Identifying Difficult People


What are some words that come to mind when you think of difficult people?

Maybe such words as rude, argumentative, bad attitude, stubborn, disrespectful, loud, lazy, arrogant, conceited, mean, indecisive, non-listener, always right, or boss, come to mind.  You do have options in how to respond to difficult people.  Some researchers estimate that approximately 20% of the population are considered […]

Identifying Difficult People2020-03-20T12:46:11-05:00

Empowerment: What Does Delegation Have to Do with Empowerment?


Job enlargement, job enrichment, and job rotation can enhance employee retention.  We were hired to do a certain job, we feel like we have mastered it, and we’re starting to feel kind of bored.  It is exciting to take on some new tasks and duties.  Delegation may be required.  Delegation can be empowering.

There are a number of good reasons […]

Empowerment: What Does Delegation Have to Do with Empowerment?2020-03-20T12:46:14-05:00

Hiring the Best People: Is There A System?

If you have ever suffered through a bad hire, two decisions were made: not hiring the right person… and hiring the wrong person.

There is a system for hiring the best people. Here are some ideas.

Be sure to review equal employment opportunity guidelines. You want to be sure you have reviewed employment laws, so you don’t […]

Hiring the Best People: Is There A System?2020-03-20T12:46:24-05:00

What About Office Politics?

Office politics occur in nearly every organization.  When a person is in a powerful position and is in the center of influence, office politics can often become an issue.

Given the different goals, values, interests, resources, budgets, salaries, space allocations, and projects…there will always be some politics involved.  You can either be skilled at politicking or […]

What About Office Politics?2020-03-20T12:46:29-05:00

How Do I Respond Non-Defensively to Criticism?

When in a high-profile position, a person is sometimes a target for criticism.  Being criticized is hard enough when the criticism is clearly unfair, but it’s often even harder to hear when the criticism is on target.

Regardless of the accuracy of your critic’s comments, we either feel like counter-attacking or withdrawing non-assertively.  Here are some […]

How Do I Respond Non-Defensively to Criticism?2020-03-20T12:46:29-05:00
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