Communication

Listening: What if I have Questions?

 

You may have a high-profile position in your organization and feel like you need to appear to “know it all” so the people you lead have confidence in you.  If you don’t understand something, which I suspect is rarely, you certainly want to be skilled when asking questions.

I don’t believe asking questions ever makes you look bad.  I think […]

Listening: What if I have Questions?2020-06-19T15:22:28-05:00

Emotional Intelligence and Empathy: How Does Perception Checking Help?

 

If you have a diverse team at work with different backgrounds, experiences, and perspectives, it is sometimes a struggle to understand what people mean by what they say.  Be the person that helps everybody understand each other better.

Feelings are internal reactions, and we can tell what people are feeling only from what they tell us, and from their overt […]

Emotional Intelligence and Empathy: How Does Perception Checking Help?2020-04-28T08:23:33-05:00

Emotional Intelligence: What Does Empathy Have to Do with Emotional Intelligence?

Have you been working on empathy lately?

Empathy means thoughtfully considering others’ feelings, along with other factors, in the process of making intelligent decisions.  Empathetic people listen and learn what coworkers are feeling and acknowledge their fears and frustrations.

Team members must be able to sense and understand the viewpoints of everyone around the table.  It is important to create a […]

Emotional Intelligence: What Does Empathy Have to Do with Emotional Intelligence?2020-03-20T12:46:08-05:00

Avoid These Three Common Mistakes When Dealing with Change

I have been delivering more and more webinars from my home office these days.  In a couple of weeks, I will be delivering a webinar on Embracing Change, again, for Randstad RiseSmart.  They partner with companies across the globe to help them take an innovative approach to talent mobility, into, through, […]

Avoid These Three Common Mistakes When Dealing with Change2020-03-20T12:46:09-05:00

Emotional Intelligence: What Does Motivation Have to Do with Emotional Intelligence?

One of my favorite books is entitled, “100 Ways to Motivate Yourself” by Steve Chandler.

People with motivation are driven to achieve.  They are motivated by a deep desire to achieve, simply for the sake of achievement.  They have a passion for the work itself.  They seek creative challenges, like to learn, and take great pride in a job well […]

Emotional Intelligence: What Does Motivation Have to Do with Emotional Intelligence?2020-03-20T12:46:09-05:00
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