The question is: What is pre-play? Sometimes when negotiating, the first few minutes are awkward and the conversation gets off on a slow start. You may be unsure of how to start. What can you do to be better prepared?
This is often referred to as pre-play in negotiation. Pre-play, or the pre-negotiation tactics, are the […]
There can be personality conflicts on teams and at the meetings. Some meetings are like a verbal fist-fight – someone leads with a sarcastic statement, someone responds with an innuendo.
Even though people selected the same industry, interviewed to work in the same organization, personalities might still clash.
Hopefully you have a ground rule that you can […]
When in a high-profile position, a person is sometimes a target for criticism. Being criticized is hard enough when the criticism is clearly unfair, but it’s often even harder to hear when the criticism is on target.
Regardless of the accuracy of your critic’s comments, we either feel like counter-attacking or withdrawing non-assertively. Here are some […]
People do a lot of listening, to smart phones on the way to work, to coworkers in meetings, and to casual conversations. Sometimes it’s hard to continue listening attentively.
There are a number of reasons why we don’t listen.
Sometimes we suffer from something called message overload. Given the amount of speech most of us encounter everyday, […]
It is important to apply critical thinking skills, however, people might start to think you’re kind of critical.
Critical listening is valuable and centers on understanding a message and evaluating it. Then determining whether to accept or reject the message based on a standard of judgment upon which to conduct a careful analysis of the strengths […]