listening

Cross-Cultural Communication: Is Silence Golden?

Have you noticed that some people are quite chatty and others are sort of silent?

Silence can convey so many different messages across cultures. Silence can be used to express disagreement, surprise, sorrow, defiance, approval, embarrassment, obligation, criticism, calming, humility, regret, condemnation or consent and many more.

Americans believe that talking is good, that rhetoric is critical […]

Cross-Cultural Communication: Is Silence Golden?2020-03-20T12:46:22-05:00

Team Building: How Do You Actively Participate on Teams?

Sometimes we don’t feel like participating in team meetings. At times we feel ignored or inadequate. This is what I think, if we are going to be attending a team meeting, we may as well participate.

There are four key components to actively participating on teams. The first one is to maintain or enhance the self-esteem […]

Team Building: How Do You Actively Participate on Teams?2020-03-20T12:46:26-05:00

How Does the Self-Concept Develop?

How does the self-concept develop?

One of the sources of self-concept is based upon our experiences. Think about the years you were growing up. What did you read? What did you watch on TV? What were the topics of discussion? What did you talk about? Who were your friends? What are your memories concerning your neighborhood? […]

How Does the Self-Concept Develop?2020-03-20T12:46:26-05:00

What Strategies Influence Others?

There are several strategies you can implement that influence others. Finding a copy of the mission statement or value statement would be a good start.

Use facts and data to make logical and rational presentations of ideas. Solid reasoning is persuasive.

Use flattery, create goodwill, act humbly, and be friendly long before you make a request. Friendliness […]

What Strategies Influence Others?2020-03-20T12:46:26-05:00

What is Inter-Play?

You may play a key role in negotiations at work. You may even enjoy the negotiation process and the give and take. So, after the small talk, how do you get the negotiation underway?

Negotiation is simply a discussion aimed at reaching an agreement. This is often referred to as inter-play. It isn’t something to be […]

What is Inter-Play?2020-03-20T12:46:27-05:00

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