At work there are frequent verbal fistfights, battles of wits, and wars for resources. Some of these squabbles seem silly. It may be necessary to engage in these conversations to protect and promote department resources and goals. It is important to be physically and emotionally able to take on the day?
Starting about a thousand years […]
There are several strategies you can implement that influence others. Finding a copy of the mission statement or value statement would be a good start.
Use facts and data to make logical and rational presentations of ideas. Solid reasoning is persuasive.
Use flattery, create goodwill, act humbly, and be friendly long before you make a request. Friendliness […]
It is always awkward at the start of a meeting. Everyone is talking, and chit chatting, and need to get down to business. Establishing meeting roles will help.
There are five roles that need to be played during the meeting: a facilitator or leader, a time keeper, a ready and willing flip chart recorder or erasable […]
Managing change is a great challenge in a fast-paced and non-stop organization. Change seems to be affecting every industry. Given the pressures of technology, information, and people demanding more with less, change and transition has become the norm.
As a manager, you can have quite a positive impact in helping your staff succeed through chaos and […]
People do a lot of listening, to smart phones on the way to work, to coworkers in meetings, and to casual conversations. Sometimes it’s hard to continue listening attentively.
There are a number of reasons why we don’t listen.
Sometimes we suffer from something called message overload. Given the amount of speech most of us encounter everyday, […]