judgement

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Why would I want to listen?

There is good reason to listen, and there are five reasons why we listen, and it has a big impact on how we respond.

The first reason we listen is to advise and evaluate. We respond by saying something like, “ You should…or …you ought to…or…if I were you this is what I would do.”

The second […]

Why would I want to listen?2020-03-20T12:46:29-05:00

How Do Our Customers Judge Us? [Video Blog]

We deliver great customer service…at least we think so. We try hard. We have above average products, above average service, above average prices…I mean competitive prices. Has it ever dawned on you, how do our customers judge us?

That’s actually a great question. Most organizations haven’t stop to think about that, lately.

How do our customers judge us? […]

How Do Our Customers Judge Us? [Video Blog]2020-03-20T12:46:31-05:00
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