communication

Emotional Intelligence: What Does Self-Regulation Have To Do With Emotional Intelligence?

Self-regulation is that little voice inside.  It is the component of emotional intelligence that frees us from being a victim of our feelings.  People that possess Emotional Intelligence, feel bad moods and emotional impulses, just as everyone else does, but they find ways to control and channel those feelings in useful ways.

Self-regulation enhances integrity, which not only good for […]

Emotional Intelligence: What Does Self-Regulation Have To Do With Emotional Intelligence?2020-03-20T12:46:09-05:00

Emotional Intelligence: What Does Self-Awareness Have to Do with Emotional Intelligence?

If you are like me you have taken many assessments.  It is valuable information that can be put to good use.

Self-awareness is the first component of emotional intelligence.  People who have a high degree of self-awareness recognize how their feelings affect them, other people, and their job performance.

Self-awareness extends to a person’s understanding of his or her goals.  People […]

Emotional Intelligence: What Does Self-Awareness Have to Do with Emotional Intelligence?2020-03-20T12:46:09-05:00

Identifying Difficult People

 

What are some words that come to mind when you think of difficult people?

Maybe such words as rude, argumentative, bad attitude, stubborn, disrespectful, loud, lazy, arrogant, conceited, mean, indecisive, non-listener, always right, or boss, come to mind.  You do have options in how to respond to difficult people.  Some researchers estimate that approximately 20% of the population are considered […]

Identifying Difficult People2020-03-20T12:46:11-05:00

Change: Are You Surviving or Thriving?

 

I deliver a lot of presentations on chaos and change management and how to become a quick-change artist.  It is important to recognize that there is a difference between change and transition.  Unless we get through the transition, change isn’t going to stick.  Change can happen overnight, it’s immediate, situational, or mechanical.

Change is often external or physical.  It may […]

Change: Are You Surviving or Thriving?2020-03-20T12:46:11-05:00

Communicating Across the Generations

 

In order to communicate effectively across the generations, we need to recognize that there are some differences in the expectations when it comes to audio/visual equipment and technology.  I would suggest that you no longer use an overhead projector, however, the Veterans & Traditionals might appreciate it.  It’s light and it’s bright, and it must be pretty important information […]

Communicating Across the Generations2020-03-20T12:46:11-05:00
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