business

How Do I Manage Change?

Managing change is a great challenge in a fast-paced and non-stop organization.  Change seems to be affecting every industry. Given the pressures of technology, information, and people demanding more with less, change and transition has become the norm.

As a manager, you can have quite a positive impact in helping your staff succeed through chaos and […]

How Do I Manage Change?2020-03-20T12:46:29-05:00

What About Office Politics?

Office politics occur in nearly every organization.  When a person is in a powerful position and is in the center of influence, office politics can often become an issue.

Given the different goals, values, interests, resources, budgets, salaries, space allocations, and projects…there will always be some politics involved.  You can either be skilled at politicking or […]

What About Office Politics?2020-03-20T12:46:29-05:00

How Do I Respond Non-Defensively to Criticism?

When in a high-profile position, a person is sometimes a target for criticism.  Being criticized is hard enough when the criticism is clearly unfair, but it’s often even harder to hear when the criticism is on target.

Regardless of the accuracy of your critic’s comments, we either feel like counter-attacking or withdrawing non-assertively.  Here are some […]

How Do I Respond Non-Defensively to Criticism?2020-03-20T12:46:29-05:00

How Do You Restore Trust?

When someone has lied to you, it can make you sick to your stomach.  You may still have to work with them.

How do you restore trust once it has been broken?

Well it won’t be easy and it won’t happen quickly.  It is disorienting when trust has been broken.  It is sobering to face future interactions […]

How Do You Restore Trust?2020-03-20T12:46:30-05:00

How Is Trust Destroyed?

Have you noticed that some people in your department have a thin skin, no sense of humor, and take everything so personally?

Maybe trust has been damaged.

Trust can be damaged or destroyed in many ways.  Trust is damaged when laughing at, not with, the other person, talking behind each other’s backs, gossiping or openly moralizing about […]

How Is Trust Destroyed?2020-03-20T12:46:30-05:00
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