Listening to others can exhausting. Coworkers and customers, go on and on and on, and we get so tired of listening to them. Sometimes it’s hard to listen.
Listening takes effort and considerable energy. Listening effectively is hard work.
The heart rate quickens, respiration increases, and body temperature rises. Just like a stress response, it can be physically and psychologically draining.
The […]
You may have a high-profile position in your organization and feel like you need to appear to “know it all” so the people you lead have confidence in you. If you don’t understand something, which I suspect is rarely, you certainly want to be skilled when asking questions.
I don’t believe asking questions ever makes you look bad. I think […]
Most people agree that this employee engagement thing is a good idea. What can a person do to improve employee engagement?
Well, you don’t need a title to be a champion for employee engagement. There are a number of things you can do to help improve employee engagement.
The first thing you can do is decide…that you like your work. Do […]
It is important to get team members to talk. What limits interaction is when we remind people that we don’t have money in the budget or that we tried that once and it didn’t work.
Good meeting participants know how to get participation. They say the right things in the right ways to invite input and keep it coming. It […]
There is a lot of talk about trust these days. Every time I stop by a bookstore there is another book on trust on the shelves. Now there is all this fuss about fake news. It’s frustrating. In every organization trust is an issue.
Trust is a big deal when it comes […]