Many leaders need to show more energy. They don’t need to be jumping around, cheerleading, and distracting them. However, it would be nice if they demonstrated some natural enthusiasm.
Energy is contagious. Our emotions are affected by the feelings of those around us. Actually, there is a term for it: emotional contagion.
Emotional contagion is the process […]
Sometimes we don’t have time to respond to every request from everybody for which we are responsible. But, availability is crucial. It is important for people to feel that they can have personal access to their leaders.
Sure, face-to-face discussions are not always possible, however with today’s technological advances, it has become easier to connect with […]
Ethics, character, moral intelligence…some people think these concepts seem old-fashioned. Some leaders cut corners, bend the rules, or shade the truth because they are afraid they might miss opportunities.
Leaders need to build their reputation on an ethical foundation. When the economy gets tough and it gets harder and harder to hit the numbers, sometimes ethics […]
When someone has lied to you, it can make you sick to your stomach. You may still have to work with them.
How do you restore trust once it has been broken?
Well it won’t be easy and it won’t happen quickly. It is disorienting when trust has been broken. It is sobering to face future interactions […]
Have you noticed that some people in your department have a thin skin, no sense of humor, and take everything so personally?
Maybe trust has been damaged.
Trust can be damaged or destroyed in many ways. Trust is damaged when laughing at, not with, the other person, talking behind each other’s backs, gossiping or openly moralizing about […]