You may play a key role in negotiations at work. You may even enjoy the negotiation process and the give and take. So, after the small talk, how do you get the negotiation underway?
Negotiation is simply a discussion aimed at reaching an agreement. This is often referred to as inter-play. It isn’t something to be […]
Managing change is a great challenge in a fast-paced and non-stop organization. Change seems to be affecting every industry. Given the pressures of technology, information, and people demanding more with less, change and transition has become the norm.
As a manager, you can have quite a positive impact in helping your staff succeed through chaos and […]
There is good reason to listen, and there are five reasons why we listen, and it has a big impact on how we respond.
The first reason we listen is to advise and evaluate. We respond by saying something like, “ You should…or …you ought to…or…if I were you this is what I would do.”
The second […]
People are hearing, but may not be listening. There are many types of non-listening behaviors.
Pseudo-listening, where it looks like you are listening, but you are not. It is an imitation of the real thing.
Another is stage-hogging. This is when a person, turns every topic of conversation to themselves, instead of showing interest in the other […]
Ever felt that sometimes when you share your genius ideas with your least favorite coworkers, they act like they have no interest? They act bored, and they act like they have heard it all before. They are so difficult to work with. And then they act like you should care what they think and listen to them go on and […]