There is good reason to listen, and there are five reasons why we listen, and it has a big impact in how we respond.
The first reason we listen is to advise and evaluate. We respond by saying something like, “You should…or …you ought to…or…if I were you this is what I would do.”
The second reason why we listen is […]
It is important to apply critical thinking skills, however, people might start to think you’re kind of critical.
Critical listening is valuable and centers on understanding a message and evaluating it. Then determining whether to accept or reject the message based on a standard of judgment upon which to conduct a careful analysis of the strengths and weaknesses of a […]
Have you noticed at work the communication climate or culture can change day to day? When things are going well, people are warm and friendly. When things are going poorly, people are cold and distance. Somedays you really believe you could cut the tension with a knife. It is a good idea to have some sure-fire strategies for maintaining […]
If you are a social person, you probably say, “Good morning,” and chat briefly with coworkers, and participate fully in lively discussions in meetings. You may have noticed experienced some turnover recently, people coming and going, and you often have to start relationships with new people. It is important for personal and professional success to be able to establish […]
If you have a diverse team at work with different backgrounds, experiences, and perspectives, it is sometimes a struggle to understand what people mean by what they say. Be the person that helps everybody understand each other better.
Feelings are internal reactions, and we can tell what people are feeling only from what they tell us, and from their overt […]