Many of my clients are staying connected to staff, customers, or members, by hiring me to deliver virtual presentations.

I provide high-impact and high-content virtual presentations through Attendify, Engagez, GoToMeeting, GoToWebinar, Google Meet, Hopin, Loom, Meetview, Microsoft Teams, StreamYard, Webex, and Zoom.

Some people don’t have a filter.  They don’t seem very sensitive with their vocabulary.  Some people seem to like pushing people’s buttons with strong language.

If this happens in your organization, you may be witnessing emotive language.

Emotive language is composed of charged words that imply the other’s attitude toward something rather than simply describing something.  When people are emotionally charged, it’s easy to use emotive language instead of objective or descriptive speech.

Some people are really good at tossing around this language intensity; using highly positive or highly negative word choice to manipulate discussions.

Also, our attitude about the topic or the other person can affect the terms we use.

We might think of ourselves as assertive, while others might describe us as aggressive.

We might think of ourselves as forceful, while others might describe us as being pushy.

We might describe ourselves as committed, where others might describe us as being obsessed.

We might describe ourselves as being detail-oriented, where others might describe us as being anal retentive.

You might want to get things done, and others see you as controlling.

You might want to get things done right, and others see you as perfectionistic.

It is important for us to recognize when emotive language is expressed. It is critical to muster up the courage to point it out.  Restate the issues in more neutral terms so discussions can continue without damaging the interpersonal relationships.

Some people are experts at manipulating others with emotive language.  Don’t let that be you.  You can craft messages that are clear and concise…and still be nice.

If you need to find a keynote speaker, plenary speaker, breakout speaker, concurrent session speaker, seminar leader, or workshop facilitator who can deliver in-person, virtually, or via prerecorded session, Kit Welchlin, M.A., CSP, CVP, is a nationally recognized professional motivational speaker and author and can be found at www.welchlin.com or www.SeminarsOnStress.com.