What are some words that come to mind when you think of difficult people?
Maybe such words as rude, argumentative, bad attitude, stubborn, disrespectful, loud, lazy, arrogant, conceited, mean, indecisive, non-listener, always right, or boss, come to mind. You do have options in how to respond to difficult people. Some researchers estimate that approximately 20% of the population are considered […]
I deliver a lot of presentations on chaos and change management and how to become a quick-change artist. It is important to recognize that there is a difference between change and transition. Unless we get through the transition, change isn’t going to stick. Change can happen overnight, it’s immediate, situational, or mechanical.
Change is often external or physical. It may […]
Stress management is important for physical and psychological well-being. Chronic stress, ill-managed, can lead to burnout. There are three stages of burnout. The first stage of burnout is physical fatigue, when you have body aches and feel tired most of the time. The second stage of burnout is psychological fatigue, when you suffer from mindlessness and thoughtlessness. Finally, the […]
When we are in stressful situations, it seems like we have a hard time controlling our emotions. Sometimes we say things that we wish we could take back. It’s tough to manage our emotions.
The key to managing emotions and responding appropriately is to monitor the stages of listening.
First, all information simply comes through our senses. It’s raw data. No […]
You’ve heard about this stress management stuff for years. It is important to have a few techniques to use throughout the day to manage the stress.
Did you know, in 30 percent of cases, what the first sign of heart disease is?
Sudden cardiac death – a heart attack.
There are many benefits to managing stress: reductions in occurrences of and the […]