Difficult People

How Do I Respond Non-Defensively to Criticism?

When in a high-profile position, a person is sometimes a target for criticism.  Being criticized is hard enough when the criticism is clearly unfair, but it’s often even harder to hear when the criticism is on target.

Regardless of the accuracy of your critic’s comments, we either feel like counter-attacking or withdrawing non-assertively.  Here are some […]

How Do I Respond Non-Defensively to Criticism?2020-03-20T12:46:29-05:00

How Do I Help Difficult People? [Video Blog]

Do you get so sick of people that become angry and difficult? You wish they would leave and take their stinky dispositions with them. You don’t want to understand them and you don’t want to help them.

However, you know it is an important part of your job. Then, you ask, “How do I help difficult […]

How Do I Help Difficult People? [Video Blog]2020-03-20T12:46:31-05:00

How Do I Listen To Difficult People? [Video Blog]

Ever felt that sometimes when you share your genius ideas with your least favorite coworkers, they act like they have no interest? They act bored, and they act like they have heard it all before. They are so difficult to work with. And then they act like you should care what they think and listen to them go on and […]

How Do I Listen To Difficult People? [Video Blog]2020-03-20T12:46:31-05:00

How Do I Cope With Difficult People? [Video Blog]

You play a key role in our organization. You are truly in the center of the rough and tumble world of work. However, you work with many critical colleagues. Sometimes they are not very nice.  Sometimes they are mean. And you’re wondering “How do I cope with difficult people?”

When you […]

How Do I Cope With Difficult People? [Video Blog]2020-03-20T12:46:31-05:00

Why Do People Become Difficult? [Video Blog]

You are a reasonable person, but maybe some of your coworkers by the middle of the morning start to become demanding, and picky, and angry, and start whining that nobody cares. Talk about difficult people.  Have you ever wondered why do people become difficult?

One of my favorite books is entitled, […]

Why Do People Become Difficult? [Video Blog]2020-03-20T12:46:31-05:00
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