Communication

Isn’t Goal Setting a Thing of the Past [Video Blog]

Goal setting is not just a thing of the past, but of the present and of the future as well. All should be considered in effective goal setting.

There are two different ways to set goals. They can be set by the leader or they can be determined in collaboration between the leader and the staff member. Employee participation […]

Isn’t Goal Setting a Thing of the Past [Video Blog]2020-03-20T12:46:34-05:00

What If I Have Questions? [Video Blog]

When you are in the spotlight, when you have a high profile position in your organization, you might feel like you will look stupid asking questions. It’s understandable that you want to appear like you know it all so that the people you lead have confidence in you.

What is important to realize is that asking questions can make you look […]

What If I Have Questions? [Video Blog]2020-03-20T12:46:34-05:00

Is Paraphrasing Really Necessary? [Video Blog]

You might think that you are a great listener. You could even possess an innate ability to grasp the facts and feelings quickly, without having to talk about things over and over again. You don’t miss a thing. Paraphrasing takes a lot of time and effort. Is it really necessary?

Yes, it is necessary. In fact, […]

Is Paraphrasing Really Necessary? [Video Blog]2020-03-20T12:46:34-05:00

Why Is Listening So Tiring? [Video Blog]

Sometimes it’s hard to listen. You may feel like your co-workers just keep going on and on. It can be exhausting.

Listening effectively is hard work. The heart rate quickens, respiration increases, and your body temperature rises. Just like a stress response, it can be physically and psychologically draining.

The process of listening involves a sequence of […]

Why Is Listening So Tiring? [Video Blog]2020-03-20T12:46:34-05:00

Do I Have a Personal Brand?

Even if your organization has it’s own products, services, and a brand, you still need to be your own brand. To be an effective leader, you need to possess powerful ethos, as they would have called it 2500 years ago.

When people hear your name, what do they think? If your reputation proceeds you, what is […]

Do I Have a Personal Brand?2020-03-20T12:46:34-05:00
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