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Listening: Aren’t Hearing and Listening the Same Thing?

 

You probably attend a lot of important meetings, some face to face and others virtually.  You may find it difficult listen to people all day long.  Sometimes, it is hard to pay attention and remember everything or anything.  Sometimes we are not sure if we are really listening, or just hearing voices.

The bottom line is, there is a difference […]

Listening: Aren’t Hearing and Listening the Same Thing?2020-06-09T11:59:06-05:00

Emotional Intelligence and Social Skill: How Do I Build a Supportive Communication Climate?

 

Have you noticed at work the communication climate or culture can change day to day?  When things are going well, people are warm and friendly.  When things are going poorly, people are cold and distance.  Somedays you really believe you could cut the tension with a knife.  It is a good idea to have some sure-fire strategies for maintaining […]

Emotional Intelligence and Social Skill: How Do I Build a Supportive Communication Climate?2020-06-01T07:49:49-05:00

Emotional Intelligence and Social Skill: How Do I Establish and Maintain Relationships?

 

If you are a social person, you probably say, “Good morning,” and chat briefly with coworkers, and participate fully in lively discussions in meetings.  You may have noticed experienced some turnover recently, people coming and going, and you often have to start relationships with new people.  It is important for personal and professional success to be able to establish […]

Emotional Intelligence and Social Skill: How Do I Establish and Maintain Relationships?2020-06-01T07:38:01-05:00

Emotional Intelligence and Empathy: How Does Perception Checking Help?

 

If you have a diverse team at work with different backgrounds, experiences, and perspectives, it is sometimes a struggle to understand what people mean by what they say.  Be the person that helps everybody understand each other better.

Feelings are internal reactions, and we can tell what people are feeling only from what they tell us, and from their overt […]

Emotional Intelligence and Empathy: How Does Perception Checking Help?2020-04-28T08:23:33-05:00

Emotional Intelligence and Empathy: What’s the Difference Between Empathy and Sympathy?

 

I’m at that age now, where I see my friends more often at their parents’ funerals, than at other social events.  I’m filled with many mixed emotions.  It’s confusing.  I’m not sure if I feel sorrow or if I feel sorry for them.  I go to the store and pick up a sympathy card, but I don’t see empathy […]

Emotional Intelligence and Empathy: What’s the Difference Between Empathy and Sympathy?2020-04-28T08:10:25-05:00
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