We all believe we are good listeners. We may believe we have an innate talent for grasping the facts and feelings quickly, without having to talk about things over and over again. But we might want to consider paraphrasing, just to be sure.
Paraphrasing seems to take a lot of time and effort, however, it can actually save time, save […]
You probably attend a lot of important meetings, some face to face and others virtually. You may find it difficult listen to people all day long. Sometimes, it is hard to pay attention and remember everything or anything. Sometimes we are not sure if we are really listening, or just hearing voices.
The bottom line is, there is a difference […]
Have you noticed at work the communication climate or culture can change day to day? When things are going well, people are warm and friendly. When things are going poorly, people are cold and distance. Somedays you really believe you could cut the tension with a knife. It is a good idea to have some sure-fire strategies for maintaining […]
If you are a social person, you probably say, “Good morning,” and chat briefly with coworkers, and participate fully in lively discussions in meetings. You may have noticed experienced some turnover recently, people coming and going, and you often have to start relationships with new people. It is important for personal and professional success to be able to establish […]
If you have a diverse team at work with different backgrounds, experiences, and perspectives, it is sometimes a struggle to understand what people mean by what they say. Be the person that helps everybody understand each other better.
Feelings are internal reactions, and we can tell what people are feeling only from what they tell us, and from their overt […]