There is good reason to listen, and there are five reasons why we listen, and it has a big impact in how we respond.
The first reason we listen is to advise and evaluate. We respond by saying something like, “You should…or …you ought to…or…if I were you this is what I would do.”
The second reason why we listen is […]
People are probably hearing, but may not be listening. There are many types of non-listening behaviors.
Pseudo-listening, where it looks like you are listening, but you are not. It is an imitation of the real thing.
Another is stage-hogging. This is when a person, turns every topic of conversation to themselves, instead of showing interest in the other person.
Some people are […]
It is important to apply critical thinking skills, however, people might start to think you’re kind of critical.
Critical listening is valuable and centers on understanding a message and evaluating it. Then determining whether to accept or reject the message based on a standard of judgment upon which to conduct a careful analysis of the strengths and weaknesses of a […]
Listening to others can exhausting. Coworkers and customers, go on and on and on, and we get so tired of listening to them. Sometimes it’s hard to listen.
Listening takes effort and considerable energy. Listening effectively is hard work.
The heart rate quickens, respiration increases, and body temperature rises. Just like a stress response, it can be physically and psychologically draining.
The […]
You may have a high-profile position in your organization and feel like you need to appear to “know it all” so the people you lead have confidence in you. If you don’t understand something, which I suspect is rarely, you certainly want to be skilled when asking questions.
I don’t believe asking questions ever makes you look bad. I think […]