Emotional Intelligence

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Emotional Intelligence 2016-12-28T16:51:35+00:00

Emotional Intelligence:  What’s the IQ of your EQ?

Leading with Emotional Intelligence with Courage and Compassion

Emotional Intelligence:  Understanding Yourself and Understanding Others

The most effective people have a high degree of emotional intelligence.

Kit Welchlin Emotional Intelligence Keynote Video Clip from Video My Story | HD Productions on Vimeo.

The five components that make up emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skill.

Self-Awareness is taking some time, and reflecting, and objectively considering, our personal and professional strengths, weaknesses, drives, values, and the impact we have on others.

Self-Regulation involves self-monitoring our thoughts and feelings. We need to recognize that “little voice” inside, and control or redirect our impulses and moods, and develop the habit of thinking before acting.

Motivation is a passion for the work itself, for new challenges, with a strong drive to achieve. Motivation relies on relentless personal energy, with a commitment to improving our selves, our products, and our services.

Empathy is the ability to understand other people’s emotional makeup. Emotional Intelligence requires us to possess skill in responding to people according to their emotional reactions.

And finally Social Skill, which is building rapport with others, and moving them in desired directions and achieving desired results. Social Skill is having proficiency in managing relationships, building networks, and finding common ground.

Here’s the bottom line: With the rough and tumble world of work, having negative thoughts and feelings is unavoidable.

However, if we understand and expand our Emotional Intelligence capabilities, we will be able to overcome the negative thoughts and feelings, and learn to act in a way that reflects our values, rather than what we are feeling at the moment.

Learn:
How to Give and Receive Professional Criticism
Rules for Managing Anger
How to Understand Emotions and Respond Professionally
How to Motivate Yourself and Others
How to Incorporate Perception Checking
The Characteristics of Global and Cross-Cultural Competence
How to Build a Supportive Communication Climate

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